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Because marketers are often judged by the size of their customer
list, many are reluctant to do any significant pruning. Sure,
you honor your unsubscribe requests in order to keep your email
messages CAN-SPAM compliant. But what about the email addresses
that bounce repeatedly? Or the people that haven't opened a
message in more than 6 months?
Proximity Marketing recommends reconnecting with your inactive
subscribers, and taking action towards a leaner, more engaged
list. A simple email and online survey can assess if a customer
still wants to receive your newsletter, if they'd prefer to
receive different content from you, or if they are no longer the
appropriate contact.
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